0e Individuals aged 16-24 with medium formal education
0f Individuals aged 16-24 with high formal education
0g Individuals aged 25 to 54 with low formal education
0h Individuals aged 25 to 54 with medium formal education
0i Individuals aged 25 to 54 with high formal education
0j Individuals aged 25 to 64 with low formal education
0k Individuals aged 25 to 64 with medium formal education
0l Individuals aged 25 to 64 with high formal education
0m Individuals aged 55 to 74 with low formal education
0n Individuals aged 55 to 74 with medium formal education
0o Individuals aged 55 to 74 with high formal education
0p Individuals aged 25 to 64 who are employees, self-employed or family workers
0q Individuals aged 25 to 64 who are unemployed
0r Individuals aged 25 to 64 who are in the labour force (employed and unemployed)
0s Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
0t Males, 16 to 24 years old
0u Females, 16 to 24 years old
0v Males, 16 to 74 years old
0w Females, 16 to 74 years old
0x Males, 25 to 34 years old
0y Females, 25 to 34 years old
0z Males 25 to 54 years old
10 Females 25 to 54 years old
11 Males, 25 to 64 years old
12 Females, 25 to 64 years old
13 Males 35 to 44 years old
14 Females 35 to 44 years old
15 Males 45 to 54 years old
16 Females 45 to 54 years old
17 Males 55 to 64 years old
18 Females 55 to 64 years old
19 Males 55 to 74 years old
1a Females 55 to 74 years old
1b Males 65 to 74 years old
1c Females 65 to 74 years old
1d Males with low formal education
1e Females with low formal education
1f Males with medium formal education
1g Females with medium formal education
1h Males with high formal education
1i Females with high formal education
1j Individuals with no or low formal education
1k Individuals with medium formal education
1l Individuals with high formal education
1m Individuals who are born in another EU Member State
1n Individuals who are born in non-EU country
1o Individuals who are foreign-born
1p Individuals who are native-born
1q Nationals of another EU-Member State
1r Nationals of non-EU country
1s Non-nationals
1t Nationals
1u Individuals in the labour force (employed and unemployed)
1v Individuals living in cities
1w Individuals living in towns and suburbs
1x Individuals living in rural areas
1y Individuals living in a household with broadband access
1z Individuals living in a household with Internet access but with no broadband access
20 ICT professionals
21 Non ICT professionals
22 Non-manual including the armed forces
23 Manual
24 Individuals who are retired or not in the labour force (excluding students)
25 Employees, self-employed, family workers
26 Students
27 Unemployed
28 Individuals living in a household with children
29 Individuals living in a household without children
2a All persons 75-89
2b Females 75-89
2c Males 75-89
2d Persons aged 75-89 with no or low education
2e Persons aged 75-89 with medium education
2f Persons aged 75-89 with high education
2g Females 75-89 with no or low education
2h Females 75-89 with medium education
2i Females 75-89 with high education
2j Males 75-89 with no or low education
2k Males 75-89 with medium education
2l Males 75-89 with high education
Information society indicator
000 Problem encountered by individuals when buying via a website or an app (3 months): Speed of delivery slower than indicated
001 Problem encountered by individuals when buying via a website or an app (3 months): Final costs higher than indicated
002 Problem encountered by individuals when buying via a website or an app (3 months): Wrong or damaged good/services delivered
003 Problem encountered by individuals when buying via a website or an app (3 months): Problems with fraud
004 Problem encountered by individuals when buying via a website or an app (3 months): Complaints and redress were difficult or no satisfactory response after complaint
005 Problem encountered by individuals when buying via a website or an app (3 months): Website too difficult to use or worked unsatisfactorily
006 Problem encountered by individuals when buying via a website or an app (3 months): Foreign retailer did not sell in my country
007 Problem encountered by individuals when buying via a website or an app (3 months): difficulties finding information concerning guarantees, other legal rights
008 Problem encountered by individuals when buying via a website or an app (3 months): Other
009 Individuals who encountered problems when buying via a website or an app (3 months) for private use
00a Individuals who did not encounter problems when buying via a website or an app (3 months) for private use
00b Safety or health problems caused by products bought online for private use
Unit of measure
00 Percentage of individuals
01 Percentage of individuals who used internet within the last year
02 Percentage of individuals who used internet in the last 3 months
03 Percentage of individuals who purchased online in the last 3 months
Geopolitical entity (reporting)
000 European Union - 27 countries (from 2020)
001 Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023, EA21-2026)
Internet purchases - problems encountered (2021 onwards)
methods, notes and classification
Variables