methods, notes and classification Value of e-commerce sales methods, notes and classification

Information Society

The statistics in this section track the usage of Information and Communications Technologies (ICT), which has been one of the main drivers of changes within society and businesses for more than a decade. More specifically, statistics on the information society monitor three aspects:

* The completion of a single European information space  
* Innovation and investment in ICT research  
* Achieving an inclusive European information society  

These aspects correspond with the main aims of i2010 – a European Information Society for growth and employment. This is a strategic framework for the information society and a key element of the renewed Lisbon Strategy, and it offers a comprehensive strategy for the ICT and media sector.

Data Collection

The collection of the data on the information society corresponds to the framework Regulation (EC) no. 808/2004, which ensures that the data are harmonised. The regulation contains two modules, covering:

* Enterprises  
* Households and individuals

As a framework regulation it allows adjustment to newly evolving needs by users and decision makers by annually implementing measures (Commission regulations, see links in Legislation).

Comprehensive databases

The complete Eurostat working database with the results from the surveys on the usage of information and communication technologies in enterprises and households/by individuals (in MS-Access format) and the description how to use it can be downloaded directly from the links below.

Statistics on households and individuals

Access databases

Statistics on HH/Indiv (ACCESS 299 MB) incl. EU28, v. 18 December 2013

Statistics on enterprises

Access databases

Statistics on ENT (NACE Rev 2 in ACCESS 197 MB) incl 2013 v 30th Jan 2014
Statistics on ENT (NACE Rev 1.1 in ACCESS 106 MB) incl EU28 v 4th July 2013
ICT Financial Enterprises Web DB (ACCESS 1.5 MB) v 06032008

Related descriptive documents

Where to find which indicator in Database tables in Eurobase (incl 2013)
This document describes how to use the ACCESS database files
Variables collected - ICT usage and e-Commerce in enterprises NACE Rev 1
Variables collected - ICT usage and e-Commerce in enterprises NACE Rev 2
Variables collected - ICT usage in households and by individuals
Breakdowns collected - ICT usage and e-Commerce in enterprises NACE Rev 1
Breakdowns collected - ICT usage and e-Commerce in enterprises NACE Rev 2
Breakdowns collected - ICT usage in households and by individuals
Units published for both ICT usage surveys

Methodology

Eurostat and the National Statistical Offices have developed a Methodological Manual for the surveys on ICT usage in enterprises and households.

Main objectives of this manual is to provide guidelines for

* developing the national surveys  
* help harmonise the national surveys  
* help share experiences of the countries  
* best practice gathering  

Detailed metadata to both surveys is available through the icon in Tables and Database. It contains also links to national survey details (per country) or to footnotes for specific indicators.

ICT impact assessment by linking data from different sources (2010 - 2012)

ESSLimit – ESSnet on Linking of Microdata on ICT usage, Innovation, Structural Business Statistics and Business Registers to analyse impact of ICT and innovation on European Businesses.

The report contains the findings of the project on exploring the use and impact of ICT in the business sector – the ESSnet project on Linking of Microdata on ICT Usage (ESSLimit). There are two main characteristics of this project that determined the scale and scope of its research.

Firstly, 15 European statistical offices participated in the project which allowed for a wealth of enterprise-level data to be used, spanning 15 countries and many years and including not only ICT use data but also information derived from business registers, production surveys and innovation surveys. By linking these different data sets, richer information can be extracted from existing data sources and decisions taken at the firm level can be investigated in greater depth. Also, enterprise-level analysis of issues of interest carried out in each country was co-ordinated and based on comparable data ensuring internationally comparable results.

Secondly, a cross-country dataset was built from aggregation of comparable enterprise-level data. Conceptually identical indicators were compiled at a relatively disaggregated industry level across multiple countries and time periods. The resulting dataset was used for industry-level analysis within the project.

The ESSLimit project, financed by Eurostat, was launched in December 2010 and finished in December 2012. It has addressed some of the issues pertaining to seven priority areas of DAE by investigating ICT in dimensions not earlier explored nationally or internationally. As an ESSnet project, ESSLimit also followed the objectives of the MEETS ('Modernisation of European Enterprise and Trade Statistics') programme, especially the objective of producing new relevant policy indicators without the need to collect more data and without increasing the burden on enterprises.

The project relied heavily on its predecessor, the 2006-2008 Eurostat ICT Impacts project.

A final follow-up to the ESSLimit project, ESSLait was launched in January 2013 with specific focus on data quality and impact analysis.

Final Report ESSnet on Linking of Microdata on ICT Usage 2012
Final report, Annexes, public file of linked output data sets

ICT impact assessment by linking data from different sources (2006 - 2008)

A ‘network group’ of 13 European statistics offices have been working between 2006 and 2008 to develop new approaches to assessing the impact of ICT on business and the economy, to make recommendation on future measurement needs, and to establish new methods for producing indicators. The countries, which participated in the project, were the Netherlands, France, Sweden, Finland, Norway, Italy, Austria, Germany, Ireland, Czech Republic, Slovenia and Denmark. United Kingdom had a coordinating role.

The study has developed firm level analysis at country level, using data-linking techniques and common analytical methods across 13 countries to link ICT use and business output surveys. It has used links to test and extend established knowledge on ICT investment, ICT use and firm growth and productivity.

The developed approach permits production of indicators which are completely comparable across countries, and auditable back to source data, but also allow to generate data, which can be used for analysis across countries and industries of differences in behaviour and performance associated with ICT use.

The final report and summary report 2008 of this project are published to spread results from the project to wider audience. We expect it to have implications for analysis beyond ICT statistics.

Legislation

Framework Regulations concerning Community statistics on the Information Society

Framework Regulation (EC) No 808/2004
Framework Regulation (EC) No 1006/2009 amending Regulation (EC) No 808/2004

Commission Regulations implementing Regulation (EC) No 808/2004

Commission Regulation (EC) No 859/2013
Commission Regulation (EC) No 1083/2012
Commission Regulation (EC) No 937/2011
Commission Regulation (EC) No 821/2010
Commission Regulation (EC) No 1023/2009
Commission Regulation (EC) No 960/2008
Commission Regulation (EC) No 847/2007
Commission Regulation (EC) No 1031/2006
Commission Regulation (EC) No 1099/2005

DATA_DESCR Data given in this domain are collected by the National Statistical Institutes or Ministries and are based on Eurostat's annual model surveys on ICT (Information and Communication Technologies) usage and e-commerce in enterprises and ICT usage in households and by individuals. Large part of the data collected is used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) and for the Digital Agenda, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. Some data for the United States, Canada, Japan, Australia and Korea have been supplied via the OECD (or coming from other sources which are given) in ratio format with no validation by Eurostat. The aim of the European ICT surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in households and by individuals and in enterprises at European level. Data for this collection are supplied directly from the surveys with no separate treatment. ICT USAGE IN ENTERPRISES The aim of this survey is the timely provision of statistics on enterprises and the information society. This module provides a framework for the requirements in terms of coverage, duration and periodicity, subjects covered, breakdowns of data provision and any necessary pilot studies.This survey covers enterprises having their main economic activity in NACE sections as specified under section 3.3 "Sector Coverage" below. Coverage: The characteristics for this domain are drawn from the specific modules on e-commerce of the questionnaires.áDepending on the year, these cover the following subjects (examples refer to 2010 questionnaire):á - Orders received via computer networks (Sales),- Orders placed via computer networks (Purchases),- Value of purchases and sales resulted from orders received/placed electronically, - electronic sales / purchases broken down by destination / geographic area (2009, 2011). Breakdowns: - by size class,- by NACE categories,- by region (until 2010). ICT USAGE IN HOUSEHOLDS AND BY INDIVIDUALS The aim of this survey is the timely provision of statistics on individuals, households and the information society. This module provides a framework for the requirements in terms of coverage, duration and periodicity, subjects covered, breakdowns of data provision and any necessary pilot studies. Coverage: The characteristics for this domain are drawn from the specific modules on use of e-commerce of the questionnaires.áThese cover, depending on the year, the following subjects:á - Internet purchases by individuals,- Problems encountered by individuals when buying/ordering over the Internet,- Perceived barriers to buying/ordering over the Internet. Breakdowns: - by age group,- by gender,- by educational level,- by occupation,- by employment situation,- by degree of urbanisation,- by bandwidth (broadband, non-broadband),- by region.á

CLASS_SYSTEM NACE, NUTS, ISCO, ISCED

STAT_CONC_DEF ICT USAGE IN HOUSEHOLDS AND BY INDIVIDUALS This is a household survey with questions at household level and individual level. The age limit is 16-74 years. Household level data is available according to household type: the number of adults and the number of children in the household and locality; Individual characteristics are split into the categories of: Age, sex, education level, employment situation and location. ICT USAGE IN ENTERPRISES This is an enterprise survey with questions at enterprise level. The scope of the survey is enterprises with 10 persons employed and more of the NACE sections mentioned in section 3.3 "Sector coverage".á The collection published here only uses the indicators collected by the National Statistical Institutes and Ministries through the two Community surveys.

STAT_UNIT ICT USAGE IN HOUSEHOLDS AND BY INDIVIDUALSHouseholds and individuals. ICT USAGE IN ENTERPRISESEnterprises with at leastá10 persons employed.

STAT_POP ICT USAGE IN HOUSEHOLDS AND BY INDIVIDUALSThe population of household consists of all households having at least one member in the age group 16 to 74 years.The population of individuals consists of all individuals aged 16 to 74 (some countries collect separate data on other age groups). Optionally: individuals aged 15 or less, aged 75 or more. ICT USAGE IN ENTERPRISESThe survey population consists of enterprises with 10 or more persons employed (optionally: 1-9 persons employed). Size classes according to number of persons employed:á10-49 (small enterprises),á 50-249 (medium enterprises),á 250+ (large enterprises),á10+.

REF_AREA EU-Member States, Candidate countries, Iceland and Norway.

BASE_PER Not applicable.

UNIT_MEASURE The most common unitsáare: % of households, % of individuals% of enterprises, % of persons employed, % of turnover.

    • Information society indicator
      • 0 Enterprises' turnover from electronic sales to own country
      • 1 Enterprises' turnover from electronic sales to other EU countries
      • 2 Enterprises' turnover from electronic sales to the rest of the world
      • 3 Enterprises' total turnover from e-commerce
      • 4 Enterprises' turnover from web sales via own websites or apps
      • 5 Enterprises' turnover from web sales via e-commerce marketplaces
      • 6 Enterprises' turnover from web sales
      • 7 Enterprises' turnover from EDI-type sales
      • 8 Enterprises' turnover from web sales - B2C
      • 9 Enterprises' turnover from web sales - B2B and B2G
      • a Web sales of the enterprises where these are more than 1% of total turnover and B2C web sales more than 10% of the web sales
      • b Turnover of the enterprises where web sales are more than 1% of total turnover and B2C web sales more than 10% of the web sales
      • c Turnover of the enterprises where web sales via an e-commerce marketplace are at least 20% of the web sales
    • Unit of measure
      • 0 Percentage of turnover
      • 1 Percentage of turnover from e-commerce
      • 2 Percentage of web sales
    • Enterprise size and Nace Rev. 2
      • 00 All enterprises, without financial sector (10 persons employed or more)
      • 01 Small enterprises (10-49 persons employed), without financial sector
      • 02 Medium enterprises (50-249 persons employed), without financial sector
      • 03 SMEs (10-249 persons employed), without financial sector
      • 04 Large enterprises (250 persons employed or more), without financial sector
      • 05 Very small enterprises (0-9 persons employed), without financial sector
      • 06 Micro enterprises (0-1 persons employed), without financial sector
      • 07 Mini enterprises (2-9 persons employed), without financial sector
      • 08 Manufacturing (10 persons employed or more)
      • 09 Manufacture of products based on: food, beverages, tobacco, textile, leather, wood, pulp and paper; publishing and printing (10 persons employed or more)
      • 0a Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics, other non-metallic mineral products (10 persons employed or more)
      • 0b Manufacture of basic metals & fabricated metal products excluding machines & equipments (10 persons employed or more)
      • 0c Manufacture of computers, electric & optical products, electrical equipment, machinery & equipment n.e.c, motor vehicles, other transport equipment, furniture, other manufacturing, repair & installation of machinery & equipment (10 persons employed or more)
      • 0d Electricity, gas, steam, air conditioning and water supply (10 persons employed or more)
      • 0e Construction (10 persons employed or more)
      • 0f Wholesale and retail trade; repair of motor vehicles and motorcycles (10 persons employed or more)
      • 0g Retail trade, except of motor vehicles and motorcycles (10 persons employed or more)
      • 0h Transportation and storage (10 persons employed or more)
      • 0i Accommodation (10 persons employed or more)
      • 0j Information and communication (10 persons employed or more)
      • 0k Real estate activities (10 persons employed or more)
      • 0l Professional, scientific and technical activities (10 persons employed or more)
      • 0m Administrative and support service activities (10 persons employed or more)
      • 0n ICT sector (10 persons employed or more)
      • 0o Manufacture of beverages, food and tobacco products (10 persons employed or more)
      • 0p Manufacture of textiles, wearing apparel, leather and related products (10 persons employed or more)
      • 0q Manufacture of wood & products of wood & cork, except furniture; articles of straw & plaiting materials; paper & paper products; printing & reproduction of recorded media (10 persons employed or more)
      • 0r Manufacture of computer, electronic and optical products (10 persons employed or more)
      • 0s Manufacture of electrical equipment, machinery and equipment n.e.c. (10 persons employed or more)
      • 0t Manufacture of motor vehicles, trailers and semi-trailers, other transport equipment (10 persons employed or more)
      • 0u Manufacture of furniture and other manufacturing; repair and installation of machinery and equipment (10 persons employed or more)
      • 0v Trade of motor vehicles and motorcycles (10 persons employed or more)
      • 0w Wholesale trade, except of motor vehicles and motorcycles (10 persons employed or more)
      • 0x Accommodation and Food and beverage service activities (10 persons employed or more)
      • 0y Publishing activities; motion picture, video & television programme production, sound recording & music publishing; programming & broadcasting (10 persons employed or more)
      • 0z Telecommunications (10 persons employed or more)
      • 10 Computer programming, consultancy and related activities, information service activities (10 persons employed or more)
      • 11 Activities for rental and leasing, employment, security & investigation , services to buildings &landscape, office administrative, office support & other business support (10 persons employed or more)
      • 12 Travel agency; tour operator reservation service and related activities (10 persons employed or more)
      • 13 Repair of computers and communication equipment (10 persons employed or more)
      • 14 Very small enterprises (1-9 persons employed), without financial sector
      • 15 Mini enterprises (5-9 persons employed), without financial sector
      • 16 Micro enterprises (1-4 persons employed), without financial sector
      • 17 All enterprises, without financial sector (10 persons employed or more) (for comparison with 2009)
      • 18 Small enterprises (10-49 persons employed), without financial sector (for comparison with 2009)
      • 19 Medium enterprises (50-249 persons employed), without financial sector (for comparison with 2009)
      • 1a SMEs (10-249 persons employed), without financial sector (for comparison with 2009)
      • 1b Large enterprises (250 persons employed or more), without financial sector (for comparison with 2009)
      • 1c Very small enterprises (1-9 persons employed), without financial sector (for comparison with 2009)
      • 1d Mini enterprises (5-9 persons employed), without financial sector (for comparison with 2009)
      • 1e Micro enterprises (1-4 persons employed), without financial sector (for comparison with 2009)
      • 1f Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics (10 persons employed or more)
      • 1g Manufacture of other non-metallic mineral products, basic metals & fabricated metal products excluding machines & equipments (10 persons employed or more)
      • 1h Food and beverage service activities (10 persons employed or more)
    • Geopolitical entity (reporting)
      • 00 European Union - 28 countries
      • 01 European Union - 27 countries (2007-2013)
      • 02 European Union - 25 countries (2004-2006)
      • 03 European Union - 15 countries (1995-2004)
      • 04 Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19)
      • 05 Belgium
      • 06 Bulgaria
      • 07 Czechia
      • 08 Denmark
      • 09 Germany (until 1990 former territory of the FRG)
      • 0a Estonia
      • 0b Ireland
      • 0c Greece
      • 0d Spain
      • 0e France
      • 0f Croatia
      • 0g Italy
      • 0h Cyprus
      • 0i Latvia
      • 0j Lithuania
      • 0k Luxembourg
      • 0l Hungary
      • 0m Malta
      • 0n Netherlands
      • 0o Austria
      • 0p Poland
      • 0q Portugal
      • 0r Romania
      • 0s Slovenia
      • 0t Slovakia
      • 0u Finland
      • 0v Sweden
      • 0w United Kingdom
      • 0x Iceland
      • 0y Norway
      • 0z Montenegro
      • 10 North Macedonia
      • 11 Serbia
      • 12 Bosnia and Herzegovina