Problems experienced when using e-government websites (2022)
methods, notes and classification
- Individual type
- 00 All Individuals
- 01 Individuals, 15 years old or less
- 02 Individuals, 16 to 19 years old
- 03 Individuals, 16 to 24 years old
- 04 Individuals, 16 to 29 years old
- 05 Individuals, 20 to 24 years old
- 06 Individuals, 25 to 29 years old
- 07 Individuals, 25 to 34 years old
- 08 Individuals, 25 to 54 years old
- 09 Individuals, 25 to 64 years old
- 0a Individuals, 35 to 44 years old
- 0b Individuals, 45 to 54 years old
- 0c Individuals, 55 to 64 years old
- 0d Individuals, 55 to 74 years old
- 0e Individuals, 65 to 74 years old
- 0f Individuals, 75 years old or more
- 0g Individuals aged 16-24 with low education
- 0h Individuals aged 16-24 with medium formal education
- 0i Individuals aged 16-24 with high formal education
- 0j Individuals aged 25 to 54 with low formal education
- 0k Individuals aged 25 to 54 with medium formal education
- 0l Individuals aged 25 to 54 with high formal education
- 0m Individuals aged 25 to 64 with low formal education
- 0n Individuals aged 25 to 64 with medium formal education
- 0o Individuals aged 25 to 64 with high formal education
- 0p Individuals aged 55 to 74 with low formal education
- 0q Individuals aged 55 to 74 with medium formal education
- 0r Individuals aged 55 to 74 with high formal education
- 0s Individuals aged 25 to 64 who are employees, self-employed or family workers
- 0t Individuals aged 25 to 64 who are unemployed
- 0u Individuals aged 25 to 64 who are in the labour force (employed and unemployed)
- 0v Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
- 0w Males, 16 to 19 years old
- 0x Females, 16 to 19 years old
- 0y Males, 16 to 24 years old
- 0z Females, 16 to 24 years old
- 10 Males, 16 to 29 years old
- 11 Females, 16 to 29 years old
- 12 Males, 16 to 74 years old
- 13 Females, 16 to 74 years old
- 14 Males, 20 to 24 years old
- 15 Females, 20 to 24 years old
- 16 Males, 25 to 29 years old
- 17 Females, 25 to 29 years old
- 18 Males, 25 to 34 years old
- 19 Females, 25 to 34 years old
- 1a Males 25 to 54 years old
- 1b Females 25 to 54 years old
- 1c Males, 25 to 64 years old
- 1d Females, 25 to 64 years old
- 1e Males 35 to 44 years old
- 1f Females 35 to 44 years old
- 1g Males 45 to 54 years old
- 1h Females 45 to 54 years old
- 1i Males 55 to 64 years old
- 1j Females 55 to 64 years old
- 1k Males 55 to 74 years old
- 1l Females 55 to 74 years old
- 1m Males 65 to 74 years old
- 1n Females 65 to 74 years old
- 1o Males with low formal education
- 1p Females with low formal education
- 1q Males with medium formal education
- 1r Females with medium formal education
- 1s Males with high formal education
- 1t Females with high formal education
- 1u Individuals with no or low formal education
- 1v Individuals with medium formal education
- 1w Individuals with high formal education
- 1x Individuals who are born in another EU Member State
- 1y Individuals who are born in non-EU country
- 1z Individuals who are foreign-born
- 20 Individuals who are native-born
- 21 Nationals of another EU-Member State
- 22 Nationals of non-EU country
- 23 Non-nationals
- 24 Nationals
- 25 Individuals in the labour force (employed and unemployed)
- 26 Individuals living in cities
- 27 Individuals living in towns and suburbs
- 28 Individuals living in rural areas
- 29 ICT professionals
- 2a Non ICT professionals
- 2b Non-manual including the armed forces
- 2c Manual
- 2d Individuals who are retired or not in the labour force (excluding students)
- 2e Employees, self-employed, family workers
- 2f Students
- 2g Unemployed
- 2h Individuals living in a household with children
- 2i Individuals living in a household without children
- 2j Individuals aged 16-29 with low formal education
- 2k Individuals aged 16-29 with medium formal education
- 2l Individuals aged 16-29 with high formal education
- 2m Disability (activity limitation) - limited, but not severely
- 2n Disability (activity limitation) - limited or severely limited
- 2o Disability (activity limitation) - severely limited
- 2p Disability (activity limitation) - not limited at all
- 2q Females with disability (activity limitation) - limited, but not severely
- 2r Females with disability (activity limitation) - limited or severely limited
- 2s Females with disability (activity limitation) - severely limited
- 2t Females with disability (activity limitation) - not limited at all
- 2u Males with disability (activity limitation) - limited, but not severely
- 2v Males with disability (activity limitation) - limited or severely limited
- 2w Males with disability (activity limitation) - severely limited
- 2x Males with disability (activity limitation) - not limited at all
- 2y Individuals aged 16 to 24 with disability (activity limitation) - limited, but not severely
- 2z Individuals aged 16 to 24 with disability (activity limitation) - limited or severely limited
- 30 Individuals aged 16 to 24 with disability (activity limitation) - severely limited
- 31 Individuals aged 16 to 24 with disability (activity limitation) - not limited at all
- 32 Individuals aged 25 to 54 with disability (activity limitation) - limited, but not severely
- 33 Individuals aged 25 to 54 with disability (activity limitation) - limited or severely limited
- 34 Individuals aged 25 to 54 with disability (activity limitation) - severely limited
- 35 Individuals aged 25 to 54 with disability (activity limitation) - not limited at all
- 36 Individuals aged 55 to 74 with disability (activity limitation) - limited, but not severely
- 37 Individuals aged 55 to 74 with disability (activity limitation) - limited or severely limited
- 38 Individuals aged 55 to 74 with disability (activity limitation) - severely limited
- 39 Individuals aged 55 to 74 with disability (activity limitation) - not limited at all
- Information society indicator
- 000 Internet use: issue when using a website or app of public authorities - unable to access on smartphone or tablet (last 12 months)
- 001 Internet use: no issue when using a website or app of public authorities (last 12 months)
- 002 Internet use: issue when using a website or app of public authorities - technical problems (last 12 months)
- 003 Internet use: issue when using a website or app of public authorities - other issues (last 12 months)
- 004 Internet use: issue when using a website or app of public authorities - problems using electronic signature or identification (last 12 months)
- 005 Internet use: issue when using a website or app of public authorities - website or app was difficult to use (last 12 months)
- 006 Internet use: issue when using a website or app of public authorities - unable to pay (last 12 months)
- Unit of measure
- 00 Percentage of individuals
- 01 Percentage of individuals who used internet within the last year
- Geopolitical entity (reporting)
- 000 European Union - 27 countries (from 2020)
- 001 Euro area (EA11-1999, EA12-2001, EA13-2007, EA15-2008, EA16-2009, EA17-2011, EA18-2014, EA19-2015, EA20-2023)
- 002 Belgium
- 003 Bulgaria
- 004 Czechia
- 005 Denmark
- 006 Germany
- 007 Estonia
- 008 Ireland
- 009 Greece
- 00a Spain
- 00b France
- 00c Croatia
- 00d Italy
- 00e Cyprus
- 00f Latvia
- 00g Lithuania
- 00h Luxembourg
- 00i Hungary
- 00j Malta
- 00k Netherlands
- 00l Austria
- 00m Poland
- 00n Portugal
- 00o Romania
- 00p Slovenia
- 00q Slovakia
- 00r Finland
- 00s Sweden
- 00t Norway
- 00u Montenegro
- 00v Albania
- 00w Serbia
- 00x Türkiye
Variables