0 Internet use: interaction with public authorities (last 12 months)
1 Internet use: obtaining information from public authorities web sites (last 12 months)
2 Internet use: downloading official forms (last 12 months)
3 Internet use: submitting completed forms (last 12 months)
4 Internet use: accessing public databases or registers (last 12 months)
5 Internet use: accessing personal information (last 12 months)
6 Internet use: used internet, but not for obtaining personal information, accessing public databases or getting information from websites or apps (last 12 months)
7 Internet use: interaction with public authorities (last 12 months)
8 Internet use: making an appointment or a reservation (last 12 months)
9 Internet use: receiving official communication or documents (last 12 months)
a Internet use: submit online tax declaration (last 12 months)
b Internet use: request official documents or certificates (last 12 months)
c Internet use: request benefits or entitlements (last 12 months)
d Internet use: did not request official documents, certificates, benefits or entitlements, or make other requests, claims or complaints (last 12 months)
e Internet use: making other requests, claims or complaints (last 12 months)
f Internet use: website or app of public authorities (last 12 months)
g Internet use: obtaining information about services, benefits, entitlements, laws, opening hours (last 12 months)
h Internet use: downloading or printing official forms (last 12 months)
i Individuals submitting income tax declaration via websites of public authorities
j Individuals claiming social security benefits (e.g. unemployment benefits, retirement, child allowance) via websites of public authorities
k Individuals requesting personal documents or certificates via websites of public authorities
l Individuals using public libraries (availability of catalogues, search tools) via websites of public authorities
m Individuals enroling in higher education or university via websites of public authorities
n Individuals notifying change of address via websites of public authorities
o Individuals using websites of public authorities for any of igovtax, igovss, igovdoc, igovlib, igoved or igovmv
Unit of measure
0 Percentage of individuals
1 Percentage of individuals who used internet within the last year
2 Percentage of e-government users
Individual type
00 All Individuals
01 Individuals, 15 years old or less
02 Individuals, 16 to 19 years old
03 Individuals, 16 to 24 years old
04 Individuals, 16 to 29 years old
05 Individuals, 20 to 24 years old
06 Individuals, 25 to 29 years old
07 Individuals, 25 to 34 years old
08 Individuals, 25 to 54 years old
09 Individuals, 25 to 64 years old
0a Individuals, 35 to 44 years old
0b Individuals, 45 to 54 years old
0c Individuals, 55 to 64 years old
0d Individuals, 55 to 74 years old
0e Individuals, 65 to 74 years old
0f Individuals, 75 years old or more
0g Individuals aged 16-24 with low education
0h Individuals aged 16-24 with medium formal education
0i Individuals aged 16-24 with high formal education
0j Individuals aged 25 to 54 with low formal education
0k Individuals aged 25 to 54 with medium formal education
0l Individuals aged 25 to 54 with high formal education
0m Individuals aged 25 to 64 with low formal education
0n Individuals aged 25 to 64 with medium formal education
0o Individuals aged 25 to 64 with high formal education
0p Individuals aged 55 to 74 with low formal education
0q Individuals aged 55 to 74 with medium formal education
0r Individuals aged 55 to 74 with high formal education
0s Individuals aged 25 to 64 who are employees, self-employed or family workers
0t Individuals aged 25 to 64 who are unemployed
0u Individuals aged 25 to 64 who are in the labour force (employed and unemployed)
0v Individuals aged 25 to 64 who are retired or not in the labour force (excluding students)
0w Males, 16 to 19 years old
0x Females, 16 to 19 years old
0y Males, 16 to 24 years old
0z Females, 16 to 24 years old
10 Males, 16 to 29 years old
11 Females, 16 to 29 years old
12 Males, 16 to 74 years old
13 Females, 16 to 74 years old
14 Males, 20 to 24 years old
15 Females, 20 to 24 years old
16 Males, 25 to 29 years old
17 Females, 25 to 29 years old
18 Males, 25 to 34 years old
19 Females, 25 to 34 years old
1a Males 25 to 54 years old
1b Females 25 to 54 years old
1c Males, 25 to 64 years old
1d Females, 25 to 64 years old
1e Males 35 to 44 years old
1f Females 35 to 44 years old
1g Males 45 to 54 years old
1h Females 45 to 54 years old
1i Males 55 to 64 years old
1j Females 55 to 64 years old
1k Males 55 to 74 years old
1l Females 55 to 74 years old
1m Males 65 to 74 years old
1n Females 65 to 74 years old
1o Males with low formal education
1p Females with low formal education
1q Males with medium formal education
1r Females with medium formal education
1s Males with high formal education
1t Females with high formal education
1u Individuals with no or low formal education
1v Individuals with medium formal education
1w Individuals with high formal education
1x Individuals who are born in another EU Member State
1y Individuals who are born in non-EU country
1z Individuals who are foreign-born
20 Individuals who are native-born
21 Nationals of another EU-Member State
22 Nationals of non-EU country
23 Non-nationals
24 Nationals
25 Individuals in the labour force (employed and unemployed)
26 Family and relatives
27 Individual living in a household with income in first quartile
28 Individual living in a household with income in second quartile
29 Individual living in a household with income in third quartile
2a Individual living in a household with income in fourth quartile
2b Individuals living in cities
2c Individuals living in towns and suburbs
2d Individuals living in rural areas
2e Individuals living in Objective 1 regions / 'Convergence' regions
2f Individuals living in Not Objective 1 regions / 'Regional Competitiveness and Employment' Region
2g Individuals living in a household with broadband access
2h Individuals living in a household with Internet access but with no broadband access
2i ICT professionals
2j Non ICT professionals
2k Non-manual including the armed forces
2l Manual
2m Individuals who are retired or not in the labour force (excluding students)
2n "Individuals with at least one of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retired"
2o "Individuals with at least two of the 3 following characteristics: 55 to 74 years old; low education; unemployed or inactive or retired"
2p Employees
2q Employees, self-employed, family workers
2r Self-employed, family workers
2s Self-employed persons with employees
2t Self-employed persons without employees
2u Students
2v Unemployed
2w Individuals living in a household with children
2x Individuals living in a household without children
2y Mobile internet users
2z Non-users of mobile internet
30 Individuals aged 16-29 with low formal education
31 Individuals aged 16-29 with medium formal education
32 Individuals aged 16-29 with high formal education
33 Employees working full time
34 Employees working part time
35 Working with a permanent job or under contract of unlimited duration
36 Working with a temporary job or under contract of limited duration
37 Persons aged 16-74 working in agriculture, forestry or fishing
38 Persons aged 16-74 working in mining or quarrying
39 Persons aged 16-74 working in manufacturing
3a Persons aged 16-74 working in electricity, gas, steam or air conditioning supply
3b "Persons aged 16-74 working in water supply; sewerage, waste management or remediation activities"
3c Persons aged 16-74 working in the construction
3d Persons aged 16-74 working in wholesale or retail trade, or in the repair of motor vehicles and motorcycles
3e Persons aged 16-74 working in transportation and storage
3f Persons aged 16-74 working in accommodation or food service activities
3g Persons aged 16-74 working in information and communication
3h Persons aged 16-74 working in financial or insurance activities
3i Persons aged 16-74 working in real estate activities
3j Persons aged 16-74 working in professional, scientific or technical activities
3k Persons aged 16-74 working in administrative or support service activities
3l Persons aged 16-74 working in public administration, defence or compulsory social security
3m Persons aged 16-74 working in education
3n Persons aged 16-74 working in human health or social work activities
3o Persons aged 16-74 working in arts, entertainment or recreation
3p Persons aged 16-74 working in other service activities
3q Disability (activity limitation) - limited, but not severely
3r Disability (activity limitation) - limited or severely limited
E-government activities of individuals via websites
methods, notes and classification
Methods 
Variables